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FAQs

All questions

How does a repair work with you? What do I have to do?

Very easy:

  1. You select the appropriate repair in our shop and purchase it.
  2. You will then receive an email with a link where you can decide whether you just want a DHL label or an empty box with packaging material from us.
  3. You send in your device – either with your own packaging or in our empty box.
  4. We will repair your defective instrument and send it back to you.

Which speedometer and navigation parts can I find in your range?

We offer a wide range of speedometer and navigation parts for various vehicle models, including spare parts, accessories and repair kits. If you cannot find a specific part, please contact us - we will be happy to help.

How much are the shipping costs?

For customers with addresses within Germany, all shipping costs are included. Return shipping!

How long does shipping take?

We usually ship within 1-3 business days after receiving payment. Delivery time depends on your location and will be displayed during the order process.

How do I find the right part for my vehicle?

Use our search function to search by vehicle make, model or part number. Alternatively, you can contact our customer service team - we will help you choose the right product.

Ask Dirk!

  • No problem! I'm here to help you. Whether you want to know more about our repairs or need assistance with your order.
    testimonial author avatar
    Dirk
    Founder & Repair Expert

Welcome to Pixelfehler Hamburg - your expert for professional VW navigation repairs! We are proud to solve a wide range of navigation problems for models such as RNS 510, RNS 310/315, Discover Media and Discover Pro. Our experienced team of technicians is ready to get your navigation system back in top condition. And the best part? We offer free return shipping within Germany and a 1-year warranty on our work. Let's take a look at the specific problems and solutions for each model.

Navigation Repair (General)

Our VW navigation system repair services cover a wide range of problems that can occur with navigation systems. Whether your navigation system won't start, the touchscreen doesn't respond or there's no sound - we're here to help. Pixelfehler Hamburg is the first port of call for all VW navigation system repairs in Germany.

VW RNS 510 Navi Repair

The RNS 510 is a popular navigation system for VW vehicles, but even the best devices can have problems. From CD/DVD errors to GPS malfunctions - we've seen and fixed it all. Your VW Golf Navi RNS 510 won't start anymore? No problem! Our team will take care of it.

VW Discover Media Navi repair

We offer quick and effective repairs for all owners of VW vehicles with the Discover Media navigation system. Whether the touchscreen is acting up or GPS signals are missing, we can get your VW Sharan Discover Media Navi working again. And remember, our free return shipping also applies here.

VW Discover Pro Navi Repair

Discover Pro is an advanced navigation system, but even high-end technology is not immune to errors. Our experts at Pixelfehler Hamburg have experience with display errors, CD/DVD problems and much more. If, for example, your VW Tiguan Discover Pro navigation system stops working, we are the solution.

VW RNS 310/315 Navi Repair

VW's RNS 310/315 navigation systems may be compact, but they can still have their own challenges. Pixelfehler Hamburg also specializes in repairing these models. Whether the CD/DVD won't eject or the sound is one-sided - we have the solution.

Our USP – Free shipping and returns, 1 year warranty

At Pixelfehler Hamburg, we place particular emphasis on the convenience of our customers. That's why we not only offer high-quality repair services, but also free return shipping within Germany. And to give you additional security, we provide a 1-year warranty on our work.

Conclusion

No matter which VW navigation system you have, Pixelfehler Hamburg is the first port of call for professional repairs. Trust in our experience to get your navigation system back in top shape. Take advantage of our free shipping and 1-year warranty - for a worry-free navigation system repair.

For our technically savvy customers, there is also the option of purchasing the appropriate VW navigation spare parts. This means that as a hobbyist you can also arrange the VW navigation repair of your vehicle at home.

Pixelfehler Hamburg has been specializing in the repair of speedometers, navigation devices and other automotive electronics since 2005. With the highest precision and a focus on customer satisfaction, we offer fast, reliable solutions for electronic defects in vehicles. Our workshop in Hamburg combines many years of experience with the latest technology to ensure first-class repair services.