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FAQs

All questions

How does a repair work with you? What do I have to do?

Very easy:

  1. You select the appropriate repair in our shop and purchase it.
  2. You will then receive an email with a link where you can decide whether you just want a DHL label or an empty box with packaging material from us.
  3. You send in your device – either with your own packaging or in our empty box.
  4. We will repair your defective instrument and send it back to you.

Which speedometer and navigation parts can I find in your range?

We offer a wide range of speedometer and navigation parts for various vehicle models, including spare parts, accessories and repair kits. If you cannot find a specific part, please contact us - we will be happy to help.

How much are the shipping costs?

For customers with addresses within Germany, all shipping costs are included. Return shipping!

How long does shipping take?

We usually ship within 1-3 business days after receiving payment. Delivery time depends on your location and will be displayed during the order process.

How do I find the right part for my vehicle?

Use our search function to search by vehicle make, model or part number. Alternatively, you can contact our customer service team - we will help you choose the right product.

Ask Dirk!

  • No problem! I'm here to help you. Whether you want to know more about our repairs or need assistance with your order.
    testimonial author avatar
    Dirk
    Founder & Repair Expert

You start your car, are about to set off for work and then this happens: your Mercedes navigation system stops responding and you're staring at a black display. You're really annoyed at first because, of course, all you think about is the immense price of Mercedes spare parts. But that doesn't have to be the case. Many car owners don't know that such errors can be fixed with a simple Mercedes navigation system repair and that you can avoid having to buy expensive parts.

Pixelfehler HH - Specialist for Mercedes Navi repairs

Since 2005, we have specialized in speedometer repairs, navigation system repairs and control unit repairs. Almost every day, we come across customers with defective Mercedes navigation systems who are happy to take advantage of our help.

We particularly often carry out Mercedes navigation repairs for the following problems:

  • CD or DVD is stuck and will not eject
  • No or one-sided sound
  • Complete failure (only MB logo appears)
  • GPS signal disruption (location of your vehicle inaccurate)
  • Reading error on CD or DVD (laser unit jams and does not read the CD/DVD)
  • display broken
  • Display error in the display (shows stripes or remains dark)

We only replace the defective parts of the navigation system and not the entire device. With the Mercedes navigation system repair you can save up to 90% compared to buying a new one. But another point is also very important to us: Because there is less electronic waste, we also protect the environment.

We are at your side in any case

For customers with little experience in the field of vehicle electronics, we recommend having both the removal and installation of your Mercedes navigation system carried out in a workshop near you. After removing the Mercedes navigation system, you can continue driving straight away and do not have to take your vehicle to the workshop. Then all you have to do is send us your Mercedes navigation system. After we have carried out the Mercedes navigation system repair, we will send the component back to you as quickly as possible. But even if you want to carry out the repair yourself at home, we can help you and provide you with the right Mercedes navigation system spare parts.

Pixelfehler Hamburg has been specializing in the repair of speedometers, navigation devices and other automotive electronics since 2005. With the highest precision and a focus on customer satisfaction, we offer fast, reliable solutions for electronic defects in vehicles. Our workshop in Hamburg combines many years of experience with the latest technology to ensure first-class repair services.