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FAQs

All questions

How does a repair work with you? What do I have to do?

Very easy:

  1. You select the appropriate repair in our shop and purchase it.
  2. You will then receive an email with a link where you can decide whether you just want a DHL label or an empty box with packaging material from us.
  3. You send in your device – either with your own packaging or in our empty box.
  4. We will repair your defective instrument and send it back to you.

Which speedometer and navigation parts can I find in your range?

We offer a wide range of speedometer and navigation parts for various vehicle models, including spare parts, accessories and repair kits. If you cannot find a specific part, please contact us - we will be happy to help.

How much are the shipping costs?

For customers with addresses within Germany, all shipping costs are included. Return shipping!

How long does shipping take?

We usually ship within 1-3 business days after receiving payment. Delivery time depends on your location and will be displayed during the order process.

How do I find the right part for my vehicle?

Use our search function to search by vehicle make, model or part number. Alternatively, you can contact our customer service team - we will help you choose the right product.

Ask Dirk!

  • No problem! I'm here to help you. Whether you want to know more about our repairs or need assistance with your order.
    testimonial author avatar
    Dirk
    Founder & Repair Expert

It is always annoying when a component in the vehicle does not work. It is even more annoying if the component has something to do with the entertainment or navigation. This also happens frequently with Ford sat navs. We have Ford sat nav repairs for all models in our program.

Help my Travel Pilot NX won't start anymore

This is the sentence we hear most often during our Ford navigation system repairs. However, it is also not uncommon for the CD or DVD drive to no longer work properly. The message "Read error" usually appears.

We can also help with a Ford navigation system repair if there is a reading error. In all cases, you have your Ford navigation system removed and sent to us. We have explained how the process works in an explanatory video on the homepage.

After we have received payment for your Ford navigation system repair, you will automatically receive an email from us to generate your shipping label. All you have to do then is pack up your Ford navigation system, stick the label on the box and give it to the postman.

This is how easy it is to repair your Ford Navi with Pixelfehler Hamburg

As you can see, everything is done online and very easy. If you have any questions in advance, you can contact us via WhatsApp or telephone.

Pixelfehler Hamburg has been specializing in the repair of speedometers, navigation devices and other automotive electronics since 2005. With the highest precision and a focus on customer satisfaction, we offer fast, reliable solutions for electronic defects in vehicles. Our workshop in Hamburg combines many years of experience with the latest technology to ensure first-class repair services.